Disabling Random MAC Address

Randomized MAC addresses are used to increase user privacy by preventing devices from being continuously tracked across different Wi-Fi networks using their unique hardware identifiers. It is frequently enabled by default.

When using our networks you will probaly need to disable this in order for your device to stay connected.

Apple

Randomized MAC address is configured for each network:

Mac

Using Mac OS Sequoia or later

Choose Apple Menu > System Settings
Select Wi-Fi in the sidebar
Click the Details button or More Info button next to the network name.
From the menu next to Private Wi-Fi Address, choose Off

iPhone / iPad

Open Settings app
Select Wi-Fi
Select the information button next to a network
Disable Private Address

Android

Randomized MAC address is configured for each network:

Open Settings app
Select Network & Internet
Select Wi-Fi
Select the network to configure
Select Advanced
Select Privacy
Disable Randomized MAC

Windows

Randomized MAC address is configured for each network:

Select the Start button
Select Settings
Network & Internet
Wi-Fi
Manage known networks
Select a network
Select Properties
Disable "Use random hardware addresses for this network"